We market and sell drugs on behalf of pharmacies that are subject to state and federal laws. Once the drugs are dispatched, we will not be able to take back the medicines. In order to protect the safety of the consumer, the purchased medicines are neither refundable nor exchangeable. You will be eligible for refund only if the product has not reached the customer on time or intact. We will initiate re-shipment only in cases where the product has been damaged during shipping, provided if the customer is able to provide a proof of the same, say pictures of the drugs that were damaged.